Privacy Policy

E Ranchers Inc. (hereinafter referred to as "the Company") has established the following privacy policy to ensure proper handling of personal information (information related to an individual that can identify a specific individual, such as name, address, email address, etc.) and complies with the Act on the Protection of Personal Information and other relevant laws and regulations.

Acquisition of Personal Information

The Company may collect personal information necessary for business purposes when you use our services or make inquiries. When collecting such information, the purpose and intended use will be disclosed in advance, and the information will be collected within an appropriate scope.

Purpose of Use of Personal Information

The Company will not use personal information obtained beyond the scope of the stated purpose without the customer's consent. We respect customers' rights concerning personal information and will respond sincerely and in accordance with laws and regulations if a customer requests disclosure, correction, suspension of use, or deletion of their personal information.

The personal information collected by the Company will be used for the following purposes:

• Provision of our products and services
• Notifications about new products and services
• Requests for participation in satisfaction surveys and other questionnaires
• Management of contracts
• Response to various inquiries
• Other purposes notified at the time of information acquisition

Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties except in the following cases:

• When the individual has given their consent
• When required by law or a judicial/administrative body
• When necessary for the protection of rights, property, or safety of the customer or the Company
• In the event of a business succession due to a merger, corporate separation, business transfer, etc.
• When it is necessary to protect life, body, or property, and obtaining the customer's consent is difficult
• When providing the minimum necessary personal information to a contractor required for services

Security Measures for Personal Information

The Company recognizes the importance of personal information and strives to store and manage it properly. We implement necessary and appropriate security measures to prevent leaks, loss, or unauthorized access to personal information. Key measures include:

• Formulation of Basic Policies
  A basic policy has been established to comply with relevant laws and appropriately handle personal information.
• Rules for Handling Personal Information
  Regulations and responsibilities for information security and personal information protection are defined and enforced.
• Organizational Security Measures
  A person responsible for handling personal information is appointed, and a framework is established to promptly address routine and emergency situations.
• Personnel Security Measures
  Regular training is provided to employees handling personal information, and confidentiality agreements are signed.
• Physical Security Measures
  Personal information is stored securely and protected from unauthorized access.
• Technical Security Measures
  Access restrictions are implemented to limit the handling of personal information databases and systems. Measures are taken to prevent unauthorized access or software attacks.
• Understanding External Environments
  When handling personal data outside Japan, the Company implements security measures after understanding the personal information protection systems in the respective countries.

Website Security

Our website uses SSL (Secure Sockets Layer)/TLS (Transport Layer Security) to protect customers' personal information. Information entered by customers is automatically encrypted to prevent unauthorized access.

While we take care to manage personal information, due to the nature of the internet and email, we cannot guarantee complete confidentiality. Please use our website and email with this understanding.

Disclosure, Correction, and Deletion of Personal Information

We will respond to requests for disclosure, correction, deletion, discontinuance of information, etc., or consultation and inquiries regarding the handling of personal information, based on the request from the person himself/herself or his/her representative. Please contact the Personal Information Inquiry Desk below by mail. We will provide you with the necessary documents.

Please note that you will be asked to present a copy of an official identification document such as a driver's license or passport to confirm your identity. In the case of a request by a representative, a separate “letter of attorney” is required.

Personal Information Inquiry Desk

E Ranchers Inc.
Personal Information Protection Manager
16F, Roppongi Hills Mori Tower, 6-10-1 Roppongi, Minato-ku, Tokyo 106-6116, Japan

Handling of Cookies, etc.

This website may acquire and use the following information when a customer accesses the website for the purpose of website maintenance, development and improvement of services, proposal of products and services to customers, maintenance management, statistical analysis of usage conditions, and other internal operations.

Information that identifies the terminal (cookie information, other individual identification numbers of the terminal), the customer's usage environment (information such as the IP address of the connection source, OS, browser, etc.), location information, and the history of pages viewed by the customer within this Web site (access history).

Cookies can be disabled or deleted by changing the browser settings. However, we recommend that you keep cookies enabled, as this may limit some of the functions of the site.

What are cookies?
Cookies are a mechanism by which a web server stores server information on your computer for the efficient operation of the Internet. By recording information such as the date and time of your last visit, the number of times you have visited, and the information you have entered, it allows web services to be displayed and used quickly. Please note that cookies can identify information about your computer, but do not contain personally identifiable information (such as your name, address, telephone number, or e-mail address).

Access history (access log):
Information such as the domain name and IP address of the customer who accessed the website, browser and OS type, access date and time, and pages viewed is included. However, it does not contain information that can identify individuals.

Use of Google Analytics

This website uses Google Analytics, a service provided by Google, Inc. com/intl/en/policies/privacy/partners/ ).

If you do not wish to have your data collected by Google Analytics, you can opt-out (disable) Google Analytics in your browser's add-on settings.

To opt-out of Google Analytics, please install the “Google Analytics Opt-out Add-on” and change your browser's add-on settings.

Information related to Google Analytics

Tool Provider: Google Inc.

Google Analytics Terms of Use: Google Analytics:
https://marketingplatform.google.com/about/analytics/terms/jp/

Google Analytics Opt-out Add-on:
https://tools.google.com/dlpage/gaoptout?hl=ja

Google Privacy Policy:
https://policies.google.com/privacy?hl=ja

Warranty and Limitation of Liability

Use of this site is at your own risk. We shall not be liable for any damages whatsoever resulting from the use of information obtained from this site or other sites linked to this site.

Governing Law

This site is under the control of E Ranchers Inc.

Although this site may be accessed from countries around the world with differing laws, both visitors and the Company agree to be bound by the laws of Japan and the ordinances of the Tokyo Metropolitan Government with respect to the use of this site, regardless of such differences in legal principles.

The Company makes no representation or indication on this site as to the appropriateness of the contents of this site for the environment of the person accessing this site. Access to this site is at the discretion of the person accessing this site, and the person accessing this site assumes all responsibility for the use of this site.

Revisions

This “Handling of Personal Information” is subject to change without notice due to amendments to relevant laws and regulations, changes in E Ranchers, Inc. policies, etc.

Date of Enactment: May 1, 2024